Service


This is our challenge to ensure that our customers are satisfied. Whether it is our product, sample request, delivery or make-and-hold ordering service, our services are based on the benefits that they bring to our customers.
We look forward to receiving your ideas and challenges.

PAM Brand Collections
Our expertise includes product branding, i.e. personalised products that represent your brand and your company name. Thanks to our extensive knowledge and expert employees, we can fulfil your wishes and implement your ideas.

Product Service
We offer a comprehensive warehouse service that guarantees immediate delivery and a branding concept in which processed products are discussed with you personally and then implemented.

Sample request service
We give you the opportunity to gain an accurate insight into the quality of our products in advance with the help of samples.
Please ask for a product sample by telephoning +49 (0)30 742 040 or email your sample request to: info@pam-berlin.de

Delivery Service
Your make-and-hold orders can be stored in our warehouse, which has a capacity of 2,500 square metres, and can be ordered in the quantities required.
Orders for stock items that PAM receives by 12 a.m. (midday) will be dispatched on the same day.
Special production items will be delivered by arrangement.
We will gladly deliver orders with a value of up to 130 euros within Berlin or up to 1,000 euros within Germany (except to the German islands) free of charge to your door or holding address. For international orders, delivery will be free of charge within German borders.
Other orders shall be dispatched from the factory by parcel or by forwarder – as cost-efficient as possible, of course. We will also gladly make deliveries to multiple destinations for you.

Make-and-hold Ordering Service
We can offer you a make-and-hold order for specific quantities. On an individual case basis, large quantities of personalised products can be stored in our warehouse for an agreed period and ordered when required. You thus conveniently save on warehousing costs and can take advantage of our professional warehouse logistics.